Review for Sunrun Inc.

09/21/2018
Anonymous

Stay Away from Sunrun's scams!

I was tricked into a 20 year lease based on a false premise: that my system would be cheaper than the local power provider and that I would not have to worry about times of day to use the energy. Boy was that wrong! Sunrun doesn't stand behind their dealers claims, won't negotiate and threatens to take your home or bill you for the full contract if you try to cancel. Everyone should think twice before signing up for these scam artists who can't even have one Manager make a phone call!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Sunrun Inc. reply 05/12/2023
We're so sorry to hear about your frustration, and we want to do everything we can to resolve it quickly for you. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com. We will personally connect you with an Escalations Expert that can assist you.