Review for Sun Solar (Formerly Missouri Sun Solar)

Office location: 1900 West Sunset Street Suite C-120, Springfield MO, 65807

09/07/2018
Anonymous Fair Play, MO

Disappointed

Was thinking about giving only two stars, but the system works fairly good. I have had the system on line since February 2016, they have changed one panel and today are changing a micro inverter. They are supposed to monitor the system and here lies the rub, I luckily had them set up the enlighten system so I could monitor the solar system. I have had to notify them when the system has problems then they trouble shoot after you convince them you have a problem, with the micro inverter it has taken them almost two months and a lot of phone calls and frustration on my part. All they can say is we are a young company and growing fast. Maybe they need to slow down and do it right. Thy have made me look bad because I have recommended them to lots people. Their problems comes from not hiring enough people.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support