09/06/2018
Anonymous
HARTSDALE, NY
I purchased 25 solar roof panels from Empire Solar NY in March of 2018. It's now September (!!) and the process is not finalized. Yes, the panels are installed and presumably working...I haven't yet received my ConEd bill to notice a savings...but the last step of the process (trimming overhanging trees) was promised and still not delivered. Also, have had a great deal of trouble reaching this company, as their phones are always tied up, voicemail full, or nobody home. <br /><br />That said, the panels look good and appear to be generating electricity as promised. I do not regret this purchase and still believe it to be a wise investment. It's just that the follow-up service is frustrating.