08/17/2018
Anonymous
Pollock Pines, CA
My solar install was delayed several months after financing was secured. Customer service to get my panels installed was poor. The only help I received was from their sales person who was also getting frustrated. Solar generation was far less then what was estimated after one year. I have called customer service five times and left three messages. Twice I did get through to a live person who agreed with me that my solar generation was far below what was estimated. I was told they were meeting to discuss a solution and somebody would call me back. I continue to wait for someone from Clear Solar to call me back after two months of trying to have them fix the problem.