Review for EMS Contracting Corp

Office location: , New Port Richey FL, 34652

08/17/2018
Anonymous Deltona, FL

solar water heater and AC

Had new water heater and solar panel installed in late December 2017. They switched the copper pipe to "Sharkbite" red flex pipe after taking system apart the second and third time when they could not get the solar to work. The red pipe ruptured yesterday afternoon about 1:00. The original installer (subcontractor) blames the contractor for the change and the contractor blames the subcontractor. 24 hours later cannot get anyone to address the issue of water in the attic, broken water pipe, wet ceiling starting to come apart, and what was almost 3 inches of water in my house. When I call the office the voice mail boxes are full and cannot accept any more calls. <br />On top of that the AC unit inside and out that was also installed at the same time as the solar isn't working correctly. No answers on that either.<br />I am contacting Todd Uhlrich at channel 9 and gonna send him pictures

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support