08/12/2018
Anonymous
Worcester, MA
Going solar was a big hurdle for my family. Boston Solar made the process seem doable. Overall they were helpful with all the stages of the process. There were a few times that communication lagged and also a few times when communication was not clear. despite these issues, I would recommned this companyt for anyone looking to go Solar.
Boston Solar reply
08/17/2018
Thank you Joe! Going solar is certainly no a small task, but we strive to make the process as effortless as possible for every homeowner we work with! Communication is something that is extremely important to us, so I am sorry to hear that this did not live up to our high standards in a few instances - however, feedback is a great opportunity for us to continue to make improvements to our processes! Congratulations on your successful installation, and please do not hesitate to let us know if there is anything we can assist with going forward!<br />-Stefan Rosellini, Customer Experience Manager