Review for Blue Raven Solar

08/02/2018
Anonymous

Sleek installation and good communication

The whole process took a while, but they kept me informed every step of the way. The install took 2 days because of the size of the system, but they were very professional and polite. The completed work look very sleek without any conduit showing. Most importantly, absolutely no damage to the house, gutter or roof in any way. So far their follow up has been beneficial and informative. They seem to have a lot of people doing dedicated jobs which makes them more efficient in their work. The only two issues. One is that each employee's job is so specific, that they seem to not know the process behind someone else's job. For example, when I call with questions, they always have to check with someone else or forward it to someone to answer the question. I always get a response, but it would've been nice to have just one contact for the whole job. The other is that the proposal includes "energy savings plan" which includes new Ecobee thermostats and LED bulbs to offset the solar production and make it look like they will produce 100% or more. This obviously doesn't work when you already have Ecobee thermostats and LED bulbs installed throughout your house.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Blue Raven Solar reply 08/02/2018
Hey, thanks for the review! We're glad to hear that you've had a good experience with our employees. We'll pass your feedback on to the appropriate parties. Congrats on going solar, and thanks for choosing Blue Raven!