Office location: 4801 N University Avenue Suite 900, Provo UT, 84604
06/30/2018
Anonymous
Arvada, CO
Don't use ION solar, find another company. We had issues with them causing damage to our home, and they are now ignoring our emails and attempts to have them complete the repair work for the damage they caused (they stepped off the joist in the attic and caused damage to the cieling in our living room).<br /><br />Additionally, the electrician they sent was a new hire, who had not received sufficient training, and came to complete the job without any senior technician to supervise. After over 12 hrs in our home he left with the electrical being about half complete. Although they knew the electrical was not complete, they allowed the state inspection, and then when the incompetent inspector gave them the "pass", they said, oh well, at least we have the passed inspection. <br /><br />We have video from our Ring doorbell of the ION guy talking about the "passed" inspection, even though the electrical hadn't been completed.