06/02/2018
Anonymous
San Antonio, TX
One of our attic solar fans developed a very load noise that was occur when the fan blade was rotating. Spoke with Ms. Amanda Black at Envirsolar who scheduled a technician to come to the house to resolve the problem. Technician found and resolved the problem with 30 minutes -- apparently something had become stuck in the fan blade. Can't remember the technicians name, but he knew exactly what to do and resolved the trouble in a very short period of time.<br />From the time I first spoke with Ms. Black, she called me at least 3 times to keep me up-to-date on the status of getting a technician out to my house. She also called me after the technician resolved the problem to ensure everything was running smooth. I definitely appreciated her help and the customer service she provided. An "A plus" in my book!