Review for SolarEdge Technologies Inc
Not even close
To whom it may concern I am writing this review to alert any potential purchasers to the issues that I have had with my 15 KW system installed by PEG Solar. First the good; the folks are polite so you couldn't ask for more in that regard.
The installation was not the best quality things were sloppy and lacked quality control, took calling the owner to have site visit to correct. I am still dealing with clogged gutters and down spouts as a result of nylon tie straps and other consumables used to install the solar panels on my roof.
My home was new construction so when you find these parts all around the perimeter of the home only points in one direction. The system was installed in December and has been inconsistently performing since that time. I have SolarEdge Inverters, Canadian Solar panels and LG battery back up. Over the last two weeks ¾ of my panels and one inverter has been offline. The system has not functioned in 100% configuration as installed. I have made several calls and emailed PEG owners about the problem all the gave was more excuses about firmware which since December has been updated a number of times as well as communications card which the first excuse was my system exceeded the cellular data cap so I recommended connecting to my home internet provider. Still no resolution therefore I am placing this review as well as opening a case with the Better Business Bureau of both Carolinas and Virginia to make sure you make an informed decision about the product and services you are contracting for as I have not been satisfied with either the product or service. Buyer be ware!are encouraged to investigate other solutions.