05/17/2018
Anonymous
Sparks Glencoe, MD
I have a Solar Hot Water system going on 8 years old which had stopped working. The manufacturer has since left the residential market and abandoned their customers making it virtually impossible to get service. After several painstaking google searches, I stumbled across this great little company and scheduled a service call. The tech showed up on time and after running through his checks, determined my original installer failed to fill the required amount of Glycol which caused what was in the system to go bad. He took the time to explain what was wrong in layman's terms, fix the problem and thoroughly clean up afterwards. A day later the company called to check and see if I had any problems or questions. My only comment was their employee was a great representative of their company. I without hesitation recommend their services. Finding someone knowledgeable with Solar Hot Water Systems is not a simple task.