05/15/2018
Anonymous
Temecula, CA
I write very few reviews but I love to read them. I called the top highly rated companies and a few recommended by friends and had several presentations. I'm a single mom and this was a very large purchase for me. Solar makes sense if you do it right. I averaged about $200/mo towards Edison and I was sure it was going to rise. Ali's presentation was the most impressive. He purchases small samples of the sun power panels and brings those along with the standard competitors' and lets you break them to see how sun-power is more durable and doesn't shatter like the other panels. And sun-power is American made. His pricing and financing also was the most impressive. And no pressure which I really appreciated so much. I went through SDMCU and bought down my rate to 2.99% for 12 years. After I get my rebate and apply that to my loan my payments are going to be less than $180 for 24 panels and solar pool heater. The solar pool heater didn't add much to my monthly payments I think about a $10 difference and allows me to enjoy my pool a bit more. Then the installation crew, they never ceased to impress me. The foreman, Miguel went beyond my expectations. He painted all the metal pipes, very professionally. Maintaining curb appeal. And very nice people. Then Tyler with his helper came a week later to install the solar pool heater. Another super nice, professional worker. After the install Charlene technical support came to set everything up. She is amazing. Very supportive and reassuring. She gave me her business card and told me to contact her for any concerns or questions and she lives close by if I have any problems with the system it would be no problem for her to come by. There were a few snags along the way but everyone was very responsive and accommodating. Ali would follow up and update me and followed up on customer satisfaction. Really great wonderful people who had quality products and even higher quality customer service. I really am very glad I went with Solartech.