Review for Black Platinum Solar

05/13/2018
Anonymous Scottsdale, AZ

The right contractor

As an Architect I know the most important decision for any project is choosing the right contractor. For our family home we choose Black Platinum Solar & Electric. <br /><br />John & John & Toni Black, father and son & family, and their whole crew have been a pleasure to work with from first meeting on the roof - to our solar power activation. We designed the system based upon the economics: ROI. Everything was on time and on budget, professionally done with direct personal attention to all details. "On time" means actually working on your roof the minute they said - not just showing up to get ready. Answering my email at 4:30 AM - sure. Refreshingly there was never a sales pitch, no up-sell, and only 1 extra - at my request. Get what you pay for: no nonsense straight forward quality installation, not marketing, layers of administration, overhead etc. <br /><br />While completely unnecessary, I was on our roof often observing the work just to learn. Pride of Workmanship personifies their business. They work with finesse, these guys love their work. They have an extensive construction background, so care was taken not to mess up other elements of the building. And built to last - the old fashion way, earning their reputation every day on each job. There are many technical details in a solar installation from assuring roof penetrations are waterproof to the specs of the micro-circuitry and automated trouble shooting. In our case the software found issues with APS electric servicing the neighborhood and they got APS to fix it. With their reputation and connections they obtained the latest technology prior to anyone else. Their objective is to give you the best trouble free solar installation with the minimum disruption to your life, and delivering more than promised. On a Friday afternoon John finished the paperwork and submitted City inspection approval to APS and by the next Wednesday morning our system was up and live. I'm told this was a record for APS, but it wouldn't have happened if Black Platinum wasn't totally on top of all the details. There is considerable permitting and inspections in this process, and substantial (under appreciated) value in getting this done right and expeditiously. <br /><br />The Enphase micro-inverter system they use provide realtime internet monitoring of each solar panel as well as your whole system, shown as it is actually configured on your roof, with energy production and consumption over time so you alway know every day, month and year how your system is performing. So far we are producing more than we are consuming. For telling testimonials look for those reviews a year or later after installation. I'll post one in a year to verify the ROI calculations. <br /><br />I've read so many of their 5-Star reviews online and can now vouch that they are not only credible but represent the standard of work of Black Platinum Solar.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support