05/05/2018
Anonymous
We had a 4kW photovoltaic system on our house since 2001. In 2017 we had a garage fire that toasted the inverters and battery backup. We shopped around a little bit and decided to ask Artisan Electric to both deconstruct the remains of the old system and install an upgrade: a 10kW system. They were high on the list because they had previous experience installing systems with battery backups.<br /><br />They created a workable design, since an additional roof would be used. The schedule was created and the removal crew arrived. They worked quickly and safely removing the old system. The panels were salvaged along with some of the installation hardware.<br /><br />About two weeks later, the install crew arrived with the new system. They were pleasant, friendly and definitely knew what they were doing. The lead guy was Frank, a friendly perfectionist. Exactly the kind of guy you want installing electrical stuff!<br /><br />We're now up and running, with a real-time monitoring system that I can view on my phone!!! (nothing like the old days when I went out once/day to take a "reading" of the electrical meters!).<br />I'm a happy customer and recommend this company to anyone considering a photovoltaic install.