Review for Solcius Solar (Out of Business)

04/27/2018
Anonymous

USE ANYONE ELSE

The only thing good about this company was the sales person but after that we ran into nothing but problem after problem, the install was scheduled over three times because they couldn't get their people out there, I'm not even including all the cancellations because of the weather. Thy broke 2 things on my roof that I had to repair myself, the customer service personal kept calling me Dude until I had to tell him to stop, They promised they would help with the tax rebates only to have to have my own tax person prepare them for me because they didn't have anyone to do it by tax time, the year after they had a third party call me and tell me they could get more money for us and charged us over $400 to do it to only find out that they are basing off a case that hasn't even won yet in court and if it doesn't win you will have to pay back the money and the fee's and penalties that come with it because they make you sign something that protects them and not you. Their lender Spruce lending has hidden fee's that you don't find out about until 13 months later when your bill will go up over $100 more than it already is. The solar panels they installed have a great reputation and a great warranty but Solcius Solar is not a good company to have install them.

Sales process
Installation quality