Review for American Sentry Solar

Office location: 221 Gateway Drive, Bel Air MD, 21014

04/15/2018
Anonymous Middle River, MD

Purchased Solar Panels in October 2017

We had a few companies come by and offer a free quote. The first company, not American Solar, was pushing us to get front and back panels on the house and to do a solar lease. We wanted to only do this if it could cover all our electrical usage through the year. They could not guarantee that and what we would be paying them was what we were already paying to BGE plus a little more to cover the difference, it just did not make sense for us so we said no finally. A couple months later, we were in a Home Depot in Aberdeen and a representative from American Solar approached us and offered a quote. A gentleman came to our house and spent approx. 2 hours going over all options. He even showed how we would get so much more production out of rear facing panels on our roof. It was not worth it in his estimation for us to get them on the front when they would only product 25% of what the rear ones would. He was never pushy about anything. He explained the options of renting/leasing/purchasing. After explaining the benefits of purchasing, we then got down to costs. These are better systems than what Solar City offers. I guarantee that. I looked into everything before deciding on getting 1 year same as cash finiancing for our 5.13kW system. We paid it off in 5 months, my wife is a very frugal woman. We have quite impressed where we can see the energy it is producing each day. We also see it in our lower BGE bills. This past month, March.April bill, we used approx. half of what we used last year and it was warmer last year. We are so looking forward to see what our system produces in the spring and summer months since we have only see from last day of October when it was turned on by BGE. A great company to deal with and are trustworthy and honest. We had many questions and all were answered throughout the process while the system was being created until it was installed. These systems also sit more flush with the house and you see very minimal piping where the wires go. Unlike Solar City panels, which are on a couple neighbors homes and it looks just bad cosmetically. Thank you.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support