04/14/2018
Anonymous
Pennington, NJ
When we bought a new home in Pennington, the very best decision we made was hiring Exact Solar to install panels on our roof. In the beginning, they went over all the options - pros/cons which allowed us to make a decision which was best for us. We installed an 11 kW system -- Exact Solar completed all the paperwork, permits, net metering application with PSEG. It was smooth and painless on our end - the workers who installed the panels were all extremely nice and professional. One more thing that sets Exact Solar apart -- when we signed the contract we were told that the system would produce about 10 MWh per year -- numbers that we counted on to make solar a sound financial decision. As we hit the 5 month mark of solar, I realized that the panels were under producing and we would fall below the 10 MWh. We had a lot of trees in the backyard and cut down about 10 - the initial shade analysis estimated the shade after the trees were removed. Exact Solar also noticed the production wasn't as expected and came out and did a full shade analysis and ran numbers again -- they also determined that the system would produce around 8 MWh as there was more shade than anticipated on the roof after trees were removed. They held to their word and immediately set to work on doing whatever was necessary to ensure the system produced as expected-- they developed a plan to move panels, add an additional panel and even paid to cut down and remove a neighbors tree that was casting a lot of shade on the roof (and was also a danger to the neighbors roof). This was all at a significant additional expense to them -- we have went from producing around 30-35 kWh a day in June to producing 50+ kWh a day in mid-March. A significant improvement which should have us exceed 10 MWh for the year. This a family owned company that truly stands behind their work -- you will not be disappointed. Mark and Dara (Owners) are both fantastic and very responsive -- Don Kane was our solar rep/sales person and he was great, knowledgeable and responsive as well. You just don't see companies who are so passionate about what they do and at the same time stand behind their work. If you are considering Solar, I cannot recommend Exact Solar enough!