04/03/2018
Anonymous
pleasant hill, CA
We had solar panels installed a few weeks ago and we couldn't be happier with sol r us. I did a lot of research and had 3 companies come out for a bid. Jeremy was my contact at Sol r us and was very low pressure and informative. He told me questions to ask when looking at other companies to help me compare apples to apples. They let us pick our panels and our inverter but they gave objective recommendations which were very helpful. We were initially attracted to a different solar company (Sunpower) bc of the panels and the strength behind its name/warranty but in the end their bid (for less panels) was 30% higher and would only produce 70% the power of the Panasonic's that Sol R Us put on our house. Then, right after Trump declared an intent to tariff foreign solar panels 30% we received a call from SunPower stating they had to raise our bid by 25%. They said it was due to us having a clay tile roof, although they had been to our house twice and we had specifically talked about our tile roof because I thought that could be a hang up (plus in the initial bid Sunpower sent pictures of our tile roof with images of how it would look with solar panels). I contacted Jeremey at Sol R Us to see if prices would change in the near future and he was great. He said there would be no change in pricing until they were affected by it when purchasing their panels. Sol R us had multiple types of panels on hand and gave us multiple quotes depending on which panels we went with. Their price point was by far the best of the 3 companies we got bids from. We ended up going with Panasonic panels and a SolarEdge inverter after I did a lot of research (which exactly matched the recommendations of sol r us). Sol r us set up monitoring and gave us a 20 year warranty on all including the roof. The company owner Chris was on site for both days of the install and was a very honest and hardworking guy. His team was great as well. They even replaced about 15-20 of our broken tiles for free. And they applied sealant to several places where the roof peaks were looking a little vulnerable. Sol r us had initially prepared us that it would take about 2 months from agreeing to contract and having panels running and on the grid. It turned out to be less than 1 month. We have been incredibly happy with our decision to go with Sol R Us. Chris and Jeremy are amazing, honest, and very knowledgeable. It's mid March (pretty cloudy/rainy recently) and we are already producing about 85% of our average daily usage. I can't wait to see what our production is like in the summer. We couldn't be happier with our experience with Sol R Us and I have been recommending them to all my family, friends, and colleagues. Thanks a lot Chris and Jeremy