Review for West Coast Solar

03/30/2018
Anonymous

Working well

The sales representative was very friendly, thorough and informative. As I got 5 estimates, I gathered more knowledge of how the systems worked and the components. So, I continued to ask more specific questions to help make my decision and the sales representative was patient and was able to answer all my questions completely. <br />The installation was timely and as scheduled. The installer was very friendly, courteous and answered all my questions.<br />After the installation while waiting for the PTO (permission to operate) I felt that West Coast Solar could have done a better job of keeping me informed as to the status of the process. I was not contacted or informed of what was going on until I contacted them. However, once I made contact they were very helpful and helped me through setting up the monitoring system and how to use it.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

West Coast Solar reply 04/03/2018
We're glad that you had such a great experience with us and greatly appreciate you leaving us feedback! It sounds like we have a growth opportunity here in regard to communication around the PTO time, which we are more than happy to work on. Thanks again, and enjoy your solar system!