02/23/2018
Anonymous
Bethpage, NY
I am dealing with my 3rd failure of the Solar Edge SE10KUS inverter since the system was installed in September of 2016. The first unit failed after 4 months. It took my installer and Solar edge 6 weeks to troubleshoot and swap out enough parts to get it functional again. Ten months later it failed again. This time it was replaced with a "new unit" Two weeks later, the new unit failed again and now I'm stuck waiting for them to resolve the issue. Since my system was installed 14 months ago, it has been down over 11 weeks.