02/17/2018
Anonymous
Catskill, NY
NY State Solar Farm just completed an absolutely amazing job installing a solar array on one of the buildings on my old farm. From the beginning of the project every aspect of their teamwork was not only highly professional but they were all very easy to work with; there was never a hard sell (can't say that about certain other local solar companies), every member of the team seemed sincerely courteous (like they actually care about the customer, as well as what they do), to being incredibly patient with me when, at the 11th hour, I made some very big changes to the initial plan, and they handled my changes with grace, ease, and understanding. From the very straightforward, honest, and seemingly tireless initial outreach and salesmanship of Tate Lacey, to project manager Ryan Lane keeping on top of all the large and small details of our project, to office manager (?) Bianca Cauchi, who made all the transactions easy and fully explained anything I did not understand. But most especially I want to give a big shout out of appreciation to the installation crew. From lead installer John Broast, who was obviously great at what he does, but also a really good guy who made the job seem fun for his fellow workers. The fact that he kept the rest of the crew both on their toes working hard, but was never so serious that there was any whip-cracking going on is always the sign of a good boss. The other workers-Javier, Eron, and Joe-were all equally great at what they do as well as very nice and interesting people to have around the property for the 3 days it took for the installation (it would have been 2 days had a few key pieces been delivered on time, which was none of their fault). And they all explained every step of what they did along the way, which was much appreciated. If I sang their praises any more someone would think I was being paid to write this review!!! I am not, just pleased to have very good quality work done on a project that means a lot to me, and that i will live with for a long time. Thanks to all!!!