02/12/2018
Anonymous
Gold Rush provided excellent service to us all along the journey. From the initial visit, it was clear they were very professional and technically very knowledgable. After an initial proposal was received, which was provided quickly, they addressed all of the technical questions, clarifications, and options patiently so I understood everything and could make a wise decision for our home. This was in contrast to other companies that were not as responsive in terms of initial proposals and subsequent clarifications. And the price offered by Gold Rush was very competitive. It was also extremely important for us to have the solar installation operating in just 2 months before year end. Once we signed the contract, their performance even improved. The initial design was very fast, they incorporated a few of my review comments/questions, and then permitting process with the City was very fast. My 20 panel system was installed in just one day, and the installers were just as professional and courteous as those that we dealt with during the proposal and contract phase. Gold Rush handled the paperwork with PG&E, and I think we were producing energy within approximately one month. We can monitor energy online, they set us up and showed us how to use the software, very easy.The system is operating well, and I have had no issues. Gold Rush exceeded all of our expectations, and made this experience a real joy for us. I highly recommend them to anyone planning to install a home solar system in the area.