Review for Envirosolar (out of business)

02/03/2018
Anonymous

Buyer Beware

Once they get you to sign and install the panels they forget you. I had my panels installed May of 2017. The THERMAL BARRIERl was never received as promised and my utility bill during the summer was horrible. I have called several times and no one returns my calls. They also sent me an email that I would be getting a rebate so I can purchase the THERMAL BARRIER on my own, never received it. I'm ready to go to the defenders since I'm not getting any where with these people.

Sales process
Price charged as quoted
On schedule
Installation quality

Envirosolar (out of business) reply 06/17/2019
I do want to reach out and apologize for any issues you may have had during your time of getting solar. You stated that your were installed in May? If you can provide a name and number and address I can try an get your account pulled up and see if you were a customer of ours and see if we can help in any way possible, You also mentioned that your bills were horrible in the summer, If you were installed in May, depending when in May towards the end or Mid May you would be up and running in June and you still not begin to see your savings until the 2nd or 3rd bill. Which you still have to make sure that you are set up on a buy back program with your electric provider so that you are getting credits. Again, If you can provide me your name and number we can address these issues and get you you 100% satisfied, Thank you