Office location: 5600 Skylane Blvd Ste 104, Santa Rosa CA, 95403
01/25/2018
Anonymous
They are a great team to work with. Very thorough from meeting Casius who walked us through the process, to Adaggio who kept us apprised of the project timeline, to the installers and finally Bill the electrician who eventually got the monitoring system working. One detail that caused a minor delay was the need for two sources of internet for the monitoring system to work and the assumption that we had it. It's a great idea to have back up internet for these systems but because of our rural location it's not necessarily as easy as those who live urban. Our internet provider was able to direct us to purchase a second router at Best Buy and once that was installed we were good to go. It's very cool to go online and see how much power we made in a day, week, month or year! And it's great that Northern Power will also be there monitoring our system to make sure it continues working optimally.