Review for Envirosolar (out of business)

01/06/2018
Anonymous

Big Scam

The representative told me that there many surrounding homes were taking advantage of the Solar Panel program because it had a government rebate of thousands and another plus was the electric company would give me another rebate just for signing on plus if they had a payback program I could sell my unused power back to the them. This would mean I would end up paying nothing for the panels. My wife was hesitant at first but later he convinced her that it was great opportunity for us. As he was talking to me he saw one of my classic cars and he even offered to give me a $9,000 credit if I would sign over one of the cars. He said he could get a $9,000 discount for family and friends. He had a customer checklist and said the original price would be $39,800 with payments of $226.57 for 240 months at 6.99%. Minus the $9,00 and rebates it would be about $28,000 total. After the panels were installed which didn't happen until 2 months after we signed up no one came to turn them on or make sure if it was installed correctly. I had to call them constantly to come and turn the system on. I even went to complain to my electric company about not getting credit on the use but they said they had not even been informed I had installed it. It took my 3 months from the time it was installed to when I got my first credit of $38.00. I was surprised at how little it was but I thought it was because it was probably for only 1/2 month or something. My next credit was less then my wife started on me blaming me for listening to them so I began trying to contact them but to no avail. I did talk to some representative with the name of Erica, Arron, Stephanie and Daniel. They all said they would look into it and may receive a call from them but nothing has happened up to now. My wife suggested I stop paying until I got a response from someone. So far we are in the hole $39,000 with the panels producing $7.00 a month plus a monthly loan payment of $300 added to my regular monthly electric bill. Something is wrong here but they won't answer my calls plus their site of envirolarpower.com does not exist anymore. I was also suppose to have had a contract mailed to me from them but got nothing. My wife and I are Seniors and we feel cheated and scammed.

Sales process
On schedule
Installation quality
After sales support

Envirosolar (out of business) reply 06/13/2019
Hello Sir, I do apologize for all the trouble you have been going through. If you can please provide your name & number or even give us a call on our customer service line 844.607.4690 we will be honored to help you with any questions or concerns you may have regarding your solar. We value all of our customers and our job is to make sure you're 100% satisfied,