Review for Trinity Solar

Office location: 20 Patterson Brook Road Unit #10, West Wareham MA, 02576

01/04/2018
Anonymous

Wonderful experience

Trinity went above and beyond my expectations. I met with Dan Lyman who was very knowledgeable and took his time to explain how the program works and how I didn't have to pay for anything other than a lower guaranteed price for clean electricity. I had a lot of questions and he was very patient with me and answered all of my questions. I don't have a voice box and I use a hand held electrolarynx to speak. Sometimes its hard for people to understand me, but Dan understood very well. He also let his customer service team know that they may need to be patient when speaking on the phone with me. They also were very nice, and kept me informed and up to date about the install dates etc. The install guys were very professional and did a great Job, I can't thank them enough.. I asked them if they would be able to remove a 50 yr old TV antenna thats been an eyesore on my roof forever, and they not only took it down, but offered to cut it up and get rid of it for me. That was very helpful because my town would not have taken it away with the trash. The install went very well, I was a bit worried because there was snow on my roof, but they assured me thats not a problem. They came early and shoveled off the snow early and the sun melted the rest. They also shoveled the snow off my porch area which was very nice of them too. They were all wonderful, and I would highly recommend Trinity.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support