12/31/2017
Anonymous
Brockton, MA
I had a fantastic experience with Revolusun. I decided to buy rather than lease, and they installed my 12 panel system this fall without a hitch. Their customer service has been just awesome. Case in point: my project developer, Enos, at one point received the kind of E-Mail that sales managers must absolutely dread. A mile-long list of more than 30 questions, on top of all the questions I'd spent two hours grilling him on during our in-person consultation. No problem! Back the answers came, neatly numbered and itemized for me. Any time that I've had any questions at all throughout the process, and I have had TONS (it's a character flaw, haha), Enos, my project's engineer Ian, operations manager Joe getting the inspectors out to me very promptly, Nelia in the office, Deta and Lauren guiding me through getting my system interconnected after it was installed, everyone has always been extremely prompt, friendly, and informative. They took care of everything for me.<br /><br />And they've kept all of their promises. The installation is awesome, proper flashing, QuickMount with an elevated water seal, they were on time and friendly, cleaned up promptly and completely, and I've got great quality panels up there. Check out Panasonic panels: http://news.energysage.com/panasonic-solar-panels-complete-review/ Mine have a temperature coefficient of -.258 degrees (most good panels are at about -.4) so they perform better than average on hot summer days, 18.8% efficiency, and a 25 year warranty (usually you'll get quoted 10-15). Cherry on top, they only degrade at a rate of .26% per year. Every other mid-range panel I was quoted degraded on the order of .5-.7% per year. 25 years from now, my panels will still be putting out more than 90% of what they can today. Most brands fall down to about 80% by then. So they're super premium SunPower quality panels (which Revolusun can install too, if you prefer) but less expensive than SunPower by about $1/watt. Worth it!<br /><br />Revolusun was about $1/watt more expensive than the cheapest offers, but frankly, when it comes to something this big and important, you don't want to go with the lowest bidder and wind up with not just low or middling quality panels, but cut corners and roof damage too. And after 25 years had gone by, if I'd gone with the super low bidders, I wouldn't be covering my bills anymore anyways because their panels would have degraded quite a bit by then. But Revolusun were also far from the most expensive - some of the bigger name companies in the area were charging $1-2/watt more than Revolusun, and for lower quality panels! Revolusun is one of the very few companies around that I found that installs Panasonic panels. See above as to why I'm so happy about that brand. So frankly, I think it's a great deal - super premium panels and high quality work, for mid-range price.<br /><br />They were always very sympathetic to my aesthetic concerns, too. My house is south-facing, a nice traditional little Cape Cod, and I was very sensitive about potentially changing its classic look. Revolusun went to every effort to create the most aesthetically pleasing system that they could, offering me black-on-black panels, working with me to make sure that the array was designed and installed perfectly symmetrically on my roof, running the conduit internally so that I didn't have a big ol' pipe running across the visible part of my roof, giving me options about where I wanted to have everything on the side of the house, and ultimately squeezing in behind some trees and bushes to hide things back there out of sight for me. I think they did an awesome job.<br /><br />There are even more reasons why I went with them, but nobody wants this review to be a novel. Seriously, CALL this company up, hear what they have to say. If they put so much effort and care into my tiny system on my tiny house with all my pickiness, they can do a fantastic job for you, too. No regrets!