Review for NRG Home Solar (Out of Business)

10/31/2017
Anonymous

Positive Experience

We bought a home with an existing NRG solar lease. We had to have our panels removed and re-installed so we can have our roof replaced. I was very nervous about taking over the lease and also doing the removal/re-install bc the I have read terrible reviews on the company. I thought it was important for me to lead feedback because we are having a great experience with the panels and with customer service. They outsourced our removal/reinstall with a local company and that company was also great job. NRG has offered us great customer service, in a timely manner, they have guided me throughout the process in terms of scheduling, etc. We are very pleased and overall satisfied. Everything has been very smooth and our system seems to work great. I can recommend them based off of our experience. I would also recommend the local company that serviced our system which was EcoMen Solar. They were fantastic. So happy that they work together and hope that agreement continues!