Review for Longhorn Solar, Inc.

10/25/2017
Anonymous

Solar w/Longhorn a no brainer

Longhorn Solar installed my panels over a year ago. I wanted to wait on the system results before leaving a review. System has produced just as promised and then done. Sales process: this is a zero sales pressure company. I got a solar proposal from my Sales Rep, Logan, many months before I decided to buy. I appreciated detailed semi-technical reports that showed me, not just my Design/Proposal but, more importantly, why they designed the way they did. He provided a quick tutorial of how I could double check ANY solar proposal''s main claims for myself. Armed with this, I checked the "annual solar production" predictions from a few other companies I was talking with and, sure enough, the competition was intentionally inflating the production numbers to make their bids appear better. Longhorn was way more professional than anyone else. I am in Sales so I know the tricks -- others tried pressure tactics while Longhorn did not. I admit I went cold (mostly because I was busy) and didn''t communicate to Logan the reason why. During the 4 month period when I decided to put solar on hold, other companies Sales reps harassed me with near daily calls/texts/emails. Logan respected my privacy. So, 4-5 months later when I was ready to move forward, one call to him and he had me a fresh (non expired) bid in less than 15 minutes. The whole company is excellent with communication. Installation was a half day breeze. All HOA homework for my project was taken care of by Logan. I literally had to do nothing other than pay (the payment timeline was clearly explained). Over a year in and we couldn''t be happier. If you are considering solar -- you would be doing yourself a great disservice if you don''t contact Longhorn Solar. Again, ask for Logan.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support