Office location: 10481 Grant Line Road Suite 125, Elk Grove CA, 95624
09/15/2017
Anonymous
My solar panel purchase and installation was much easier than I ever thought it would be. My one regret is that I felt a little pressured to make my decision the very day the salesman spoke with me; the pressure was that I might not be eligible to receive the Ambassador discount [about $4000.00] if I waited to decide. Because, after he left I felt I hadn't done due diligence in looking at other company's offers and prices before just signing on the dotted line for such a big investment.<br /><br />Aside from my one regret I have been SO pleased with everything else FES has done. <br />1. They made it very easy for me to get a loan, at a VERY fair interest rate, with a Bank they work with (so I didn't have to go in search of a loan on my own - which would have delayed the process for me).<br />2. The installers were prompt, professional, and courteous. The installation started in the early AM and was done before noon.<br />3. FES had made all the arrangements with my HOA in order to proceed within their guidelines, and also made all arrangements with the city inspectors, so I did not have to think twice about either of those hurdles.<br />4. FES sent an employee to meet and facilitate the final (post-installation) inspection.<br />5. It was a few days less than one month from the day I signed the paper to move forward to the day my system was "up and running".<br />6. And, lastly, FES had a representative make an appointment with me to sit down and go through a completion checklist so that I would be comfortable with the workings of my new system.<br /><br />My system has routinely been delivering the promised amount of energy and my P.G.&E. bill has dropped to exactly what Dale had estimated .... around $40.00. So, for example, July, 2016 my energy bill was $207.84, and July this year it was $39.83. <br /><br />Because of the kind, courteous, and prompt service I have been afforded by FES employees, as well as the performance of my solar system so far I would DEFINITELY recommend that a prospective buyer strongly consider this family-owned, community-minded company to meet their solar energy needs.