09/03/2017
Anonymous
We were interested in solar for two reasons. 1)Do our part in reducing the country's carbon footprint, 2)reduce the cost of utilities for our home. Tommy and Travis were our Palmetto SolarPro installers. Tommy walked me thru the installation, options, cost and details regarding the return on our investment. He was very patient with me and endured a thousand questions. <br /><br />Once we decided to install a solar system, it took a few weeks to order and receive material. We installed a 21KwH system with a ground mount plan. Tommy and Travis installed our array and electrical system/components in about two weeks. <br />The installation was very professional and I was very impressed with the quality of every facet of the installation. <br /><br />About 3 weeks after the installation, we had a few issues with one of the inverters and a communication issue with the SolarEdge App. Both issues were hardware related and Tommy and Palmetto SolarPros were there to support us in resolving all issues. Service after the sale is very important to me and these guys provided prompt and courteous support making several trips to correct my issues. Tommy has checked in with me several times since my installation and continues to monitor my system on line ensuring all systems are functioning properly. <br /><br />I'm a gadget guy and I love the fact that I can check on the panels and see how much power I'm getting just by looking at my phone. I'm very satisfied that we have done our part to reduce this country's carbon footprint and we're also looking forward to years of lower electric bills. <br /><br />I would definitely recommend Palmetto SolarPros to anyone interested in residential or commercial solar energy. Thank you Palmetto SolarPros and thank you Tommy and Travis.