Review for EcoSmart Home Services
Excellent from Beginning to End
What a fantastic company to work with. I had a few companies give me estimates and there's came in the lowest, but more importantly, John, who did the initial estimate, was clear and helpful in explaining all that was involved, what we could expect (and not expect), and what the whole process would look like. He responded immediately to all my questions, taking the time to explain anything that was confusing. Once the contract was signed, I worked with Wanda and Kim in the office, and they, too, were really helpful - they do just about everything for you. So, all the paper work the state and town needed, they took care of; they set us up with the loan companies, and submitted and filled out the paper work. All we had to do was read and sign. Installation was professional and quick - and the folks who did that were courteous and did good work. The electricians spent a lot of time working out how to best to connect the panels to the power, and made sure that I understood all the choices and why the made the decision they did (to go down the outside of the house) - but if I'd wanted something else, they would have done that too. An even better, after it was all turned on and running, they followed up with us and whenever I have had questions, they have been quick to answer.
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