Review for Edge Energy

06/17/2017
Anonymous

New array

Our project was large: a new roof and 36 solar panels/electrical/monitoring systems. We began the process at the end of July, 2016 and the roof and solar system were installed by the second week of September. The solar installation went off without a hitch and in a very timely manner. We did have an issue with the roof tearoff/replacement. The roof team completed half the replacement and, that night, we had a monster thunderstorm. We looked up about 9pm and saw water streaming in windows upstairs and down. I immediately emailed Tony and he and his team were at our house within 30 minutes fixing the problem. The next day, he returned and promised to fix all of the damage (not significant, but still present). Not only that, he offered us a choice: a price break on our project or weatherization of our attic. We chose the latter. The roof took 2-3 days, the solar installation and weatherization took 4 days and the repairs happened during and after the the installation. We could not be more pleased. We're producing about 80% of our electrical needs.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support