Review for Buffalo Solar Solutions

04/19/2017
Anonymous Portville, NY

Very impressed with both this company and the products!

We are very impressed with Buffalo Solar Solutions! Like most people, we shopped around first, to see what our options were. I don't want to bash any other companies out there; we will just say that we were very impressed when Tyler responded to us so promptly at every phase of our inquiry and installation, and the 100% transparency Buffalo Solar has about all costs, processes, and expectations. He was very honest and drove the two hours down to talk with us in person, without even knowing if we'd become customers of his. Talking with him was the lowest pressure, least pushy consultation I've ever experienced. We'd done our homework on solar for years and it was clear that Tyler and Buffalo Solar Solutions were being very honest with us and worked with us to make sure we were getting what we expected. Every question we've had, Tyler has responded to very promptly via call or text message. We went with a pole mount system, and they handled everything for us, from the permit process, to applying for a grant, to contacting the utility companies to make sure it all went well. Installation went very smoothly and the crew was both professional and personable. We were also impressed with the warranty offered on the panels and inverted, and their durability ratings. The tech on this stuff has really come a long way! Since the system was only installed yesterday, I obviously can't speak to my experiences long term with solar, but I expect it will be a positive one.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support