Review for Solar-Ray, Inc.

Office location: 6007 Anno Avenue, Orlando FL, 32809

03/30/2017
Anonymous

Solar-Ray solar energy company for homes

My partner and I were very interested in solar energy and how we could use it to control cost in our retirement years. I went about researching how they held up in bad weather, what it cost to have them removed if the roof needed repair, would the roof need repair, could they stand hail and so forth and so on. I talked to at least three reputable companies, Solar-Ray was among them. The other two companies wanted to sell me micro-inverters as the newest up and coming technology and quire frankly Solar-Rays salesman put me off a bit when I asked him if he was quoting micro-iinverter or a single main inverter. He strongly recommended the single inverter but told me he could sell me the micro inverter for the same price.<br /><br />Quite frankly, Solar-Rays cost per Kilowatt hour was by far the most attractive. I further researched some of their larger constructions and calculated what I felt I needed for our property and ordered a system from them.<br />I couldn't be happier. After about a year and a half we decided after calculating that we had spent during the entire year about $200 additionally during that year for electricity to purchase and additional 4 panels. Our original configuration was 20 panels or about a 5.3 KH system. We moved up to a 6.4 system with the addition of 4 panels and discovered during the next year that we were maxing out just over 5 KW something that did not go unnoticed by Solar Rays staff and president, Michael Brown.<br /><br />One night he called me and informed me that he too was reviewing our numbers and realized we needed a larger inverter to handle our increased production. He put his team on it and before the end of the week they had replaced our original inverter with one that could handle the increased production. We couldn't be more pleased. I continue to tell my friends about our system and attempt to point out that we aren't creating dollars, we are creating kilowatts and as such as the costs go up they have little or no affect on our bill as we aren't making X amount of dollars of power, we are making X amount of Kilowatts that we will continue to use. <br />I know this is long but on a side note its nice to receive a phone call from the CEO of a company, one telling you that the system can do better and making it so and two, saying "I had a tough week and wanted to talk to someone that I know will have good things to say after such a difficult week", <br /><br />Summation is they have delivered what they promised and much more. I would recommend to anyone interested in solar energy to contact them.<br /><br />Caitlyn Campbell

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support