Review for Solar Works Energy, LLC

02/21/2017
Anonymous

Fantastic company

I chose Synergy based on pricing, reviews, and their response time. I narrowed my choice down to two companies and emailed to ask questions. Brad from Synergy returned all my email questions almost in real time, whereas the other company took a few days to get back to me--after they had bragged about their quick response time! Easy decision. Synergy wasn't the cheapest, but less than 5% difference. The two finalist companies were 50% below the highest priced dealers--Ridiculous! <br /><br />I ran into some problems with the design from my HOA and the permit from the city, but Synergy took these in stride. Everything was delayed, but they kept me informed on the process. Due to the HOA issues, some of the panels were installed in a not-ideal location. Synergy came back out and moved my panels after I raised my concerns. They were quite busy at the time, so it was delayed a few months, but they were willing to finish the job, despite already being paid. I've had bad experiences with contractors who aren't willing to stand behind their work once they have have been pain, but that wasn't the case with Synergy. <br /><br />Overall, I am pleased with the project so far. Synergy was fantastic and I have no worries that if I run into problems in the future, they will be there for me.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support