Review for Black Platinum Solar
Black Platinum is the only worthy installer
How is it possible a contractor received so many 5 stars and nothing else? Because Black Platinum is that good. John and his crew were the most honest and trustworthy contractors I have worked with and they do things right. His crew has been with him for several years and the owner, John was there throughout the entire install.
I had kicked around the idea of solar for about two years, but every sales guy I talked to was just that, a salesman. None of them felt genuine and every one of them made me feel like I was somehow going to get screwed in the end. One talked to me about leasing, which I just can't even comprehend the value aspect of that. After I stopped looking for several months, I talked with a neighbor who recently had solar installed. Compared to other neighbor's with solar, his looked the most aesthetically appeasing. He had nothing but praise for Black Platinum. He gave me Black Platinums contact info and I contacted John shortly after. John discussed his company, the way he works, and gave me a ballpark estimate of the costs and amount of electricity I could produce. Over the next couple of days, he sent me several quotes for different sized systems. I then sat on it for a couple of weeks while I explored the value proposition. Not once did I feel pressured by him as I did my own research. Once I figured out my funding, I had already known Black Platinum was the easy decision for me.
Although I signed the contract with Black Platinum in late summer/early fall, I wanted to hold off the project until the end of the year so I could recoup some of my cash outlay in only a couple of months with the tax rebate. I've heard stories about APS taking forever approving the connection agreement, but he assured me it was probable that it would be done by the end of the year. He had a good relationship with APS.
They started with the rail mounts at the end of November and the LG panels and Enphase microinverters mid -December. The project was completed on time and approved by APS by the end of the month, exactly as we expected. No anxiety on my part whatsoever.
Now I work close to he and my wife was home majority of the time during the install and I can't give enough praise about the crew and John. John always kept open communication with me via text/phone/email so I always knew the status of what was happening and the progress. Each one of his employees was easy going and fun to talk to. I felt comfortable providing them access to my garage while we were not there. John even slightly changed the design because he felt one section would be an eyesore while in the pool. Their install was clean and professional. Conduit to the breakers was run through the wall rather than outside. Microinverters are on each individual panel rather than one or two giant boxes mounted next to the breaker panel. It just looks professional. I watched another neighbor behind me go through an install with cheap looking panels installed by what looked like a bunch of high schoolers who walked all over the panels, conduit running down the outside of the wall... Total crap job. I could see footprints on their solar panels for months.
At the end, all broken roof tiles were replaced, the patch job on the drywall was perfectly matched, and we are generating electricity as expected. The app is pretty cool which shows my production and consumption, something which I am told is new from Enphase. I have nothing but good feelings about my experience with Black Platinum. I wish all contractors provided the same level of care and professionalism and managed my expectations as well as John and Black Platinum. It was truly a pleasure.
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46 panels 5.56 kWh
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