02/02/2017
Anonymous
I should have known what I was going to be in for when it took around one year from signing a contract with them to start installing the system. They would call to set up an appointment then would cancel this happened at least four to five times. Then once they started installation they blow out my whole gragage. Someone forgot there was two breakers. Everything was fried. I do have to say the company did make good on compensation of everything. The workers were friendly and professional and the clean up was excellent. Now we go to the actual savings. There are none, my bill is more than when I didn't have solar. So far I am very disappointed I was hoping I would have a decrease in my electric bill. Not only do I have an electric bill I also have to pay the solar company.
Sunnova reply
09/29/2017
Hi, Lexco we would love to address your concerns if you could please provide a good contact number, and a member from our issue resolution department will contact you shortly.