Review for Astrawatt Solar

10/29/2016
Anonymous

Solar Panel Install in Overland Park, Kansas

You won't find a better price, better solar panels, more knowledge or better service than Rising Sun EPC. I talked to three other solar panel installers around town and their quotes were all higher than Rising Sun EPC (for the same sized solar panel system) - one was almost $10,000 more. Additionally, some of the other companies only use cheap Chinese polycrystalline panels (instead of the high quality American made monocrystalline Solar World panels) and still wanted to charge more for the same sized solar panel system. Knowledge wise, Rising Sun EPC easily beat out all of the competition. As a mechanical engineer I did a lot of research and was constantly sending Rising Sun questions, which they quickly answered by email or phone (and their answers always checked out with the research I had done). With the other solar panel companies I usually got conflicting information (when compared with the research I had done) and they took their time in replying or just didn't reply at all. I was very impressed with Rising Sun's customer service throughout the entire process – they were never too busy to answer any of my questions and they were always accessible. Additionally, Rising Sun's knowledge and experience allowed them to sail right through the permitting process with the city of Overland Park, which I thought was going to be a nightmare since there are not a lot of solar panel systems in Overland Park and the city has been known to have higher than average requirements. Remember when Google Fiber came to Overland Park (OP) and OP had so many requirements that Google Fiber suspended talks and went to other cities around KC instead? This is why we are just now getting Google Fiber while many other cities have had it for a year or two now. Once we got through the solar panel permitting process with the city, Rising Sun scheduled our install right away and had our new solar panel system installed in two days. Again, as an engineer I watched over everything during the installation process just like I would for a project at work. Overall I was very satisfied with the install because everything was installed properly to meet code, they took their time to double check everything they did, they were safe and met all OSHA requirements, and everything was straight, flush, secured, labeled, etc. - very professional work. After the install was complete we had to wait for KCP&L to switch out our electricity meter (which took a few weeks) but what surprised me was that Rising Sun kept in constant contact throughout that entire time and was prepared to hound KCP&L if they didn't get their new meter installed within 30 days as is required. If you are thinking about going solar (and not having an electric bill ever again) you should contact Rising Sun EPC. You will not be dissatisfied and you won't find a better price, better panels, more knowledge or better service.