10/02/2016
Anonymous
Our solar system was one of the early ones in NJ; we went live near the end of 2004. The reality of the solar business at that time was many small firms doing the sales and installation work, with the state paying 70% of the cost for approved installations. But, the state made the vendors wait to receive their $$. Which caused problems with vendor longevity, due to cash flow issues. <br /><br />Our original installer grew in size, and then sold out to an even larger firm. They in turn sold to a third firm. Who went out of business for a lack of cash. Ten years after installation, we needed two of our four inverters replaced. Called three or four firms, but could not find any of them interested in servicing another company's installation. Then we found Green Power Energy [GPE]. <br /><br />GPE sent out a very knowledgeable tech to troubleshoot our system. He spent a lot of time on the phone with the inverter manufacturer. Came to the conclusion that two of the four inverters were beyond repair, and needed replacement. But, GPE suggested replacing all four with one larger inverter [which was not available in 2004] to update the entire system and save us money. Verified the new configuration with the manufacturer. As soon as the new inverter arrived, GPE installed both the inverter and a revenue-grade meter, in August 2014. <br /><br />Two years later, solar production registered at 25 MwH. Or, 25 SRECs, for those interested in the $$. So, the twelve year old system is producing as much power now as it was when it was new. <br /><br />Whenever any questions arise, the GPE team is always ready to provide answers. They seem to really care about their customers. Even this one, that they inherited at age ten. <br /><br />I would heartily recommend GPE to anyone either considering a new solar installation or with a current system.