09/22/2016
Anonymous
I was very happy with my system until it needed its first repair. I have been waiting since June and the communication is terrible along with no action to get the part sent to my local installer. this is very frustrating
Enphase Energy reply
12/08/2016
Dear Rgray, thank you for your feedback. I sincerely apologize for this experience and for any frustration caused. Enphase Energy endeavors to provide first class customer service and it is disheartening to learn when a customer is not satisfied. Please do not hesitate to contact me if you continue to have concerns with Enphase. My direct line is (877) 797-4743 extension 7250, or you can send me an email at charris@enphaseenergy.com. <br /><br />Warm regards,<br />Charlotte Harris