09/11/2016
Anonymous
We got our solar panels in November of 2015 and we were pretty excited to save some money. They didn't start working until March and we liked that we were only spending 85$ a month on power. That is until summer came and we started paying the power company also. When we averaged it out we were paying about the same as we were paying before we got solar. And then came the slap in the face. We needed to put our house up for sale, thinking the Solar could be a nice selling point. However, we soon found out it was the worst choice we EVER made. Nobody wanted to take over the lease, there was a lien on our house and when we finally ended up selling our home we had to decrease it by $10,000 and provide many concessions before the buyers were happy. We probably lost around $15,000 all together. Our sales person was very nice and gave us some good information (all the benefits), but he did not provide us with the risky information. He sounded like selling our home with the solar panels would be a breeze. Not so. At. All. We should have read the fine print better for sure. Vivint was also not helpful during the transfer process, although after several phone calls and using all of my cell phone minutes, they came through in the end. I am not convinced this is over since I still got a bill from them last month. We will see.