09/09/2016
Anonymous
WE HAVE HAD SUN RUN FOR ALMOST FOUR YEARS NOW. IT CUT OUR BILL LIKE $200 TO $300 A MONTH. BUT I WANTED MORE. SO I CALLED AND ASKED ABOUT ADDING MORE PANELS. WE HAD 24 AND JUST ADDED 35 MORE. WE ALSO WENT WITH A FLAT MONTHLY RATE THIS TIME, WHICH I THINK I'M GOING TO LOVE. OVER ALL IT WILL FIGURE OUT THE SAME. ALSO BEFORE WE HAD WHAT WAS CALLED A TRUE UP BILL WHERE WE ALSO HAD A AMOUNT WE PAID TO PG&E AS WELL. WE WILL BASICALLY BE PAYING SUN RUN NOW AND NO MORE BIG TRUE UPS. THAT PART I LIKE, WE SHOULD GET OUR FIRST SUN RUN BILL NEXT MONTH.<br /><br />IT TAKES ABOUT 3 TO 4 MONTHS OVERALL FROM START TO FINISH, THE TEAM IS PROFESSIONAL AND COURTEOUS. OUR ROOF IS GUARANTEED AND INSURED THROUGH SUN RUN AND IF YOUR CELL'S GO OUT SUN RUN REPLACES AT NO COST TO YOU. ALSO OUR ENTIRE SET UP DID NOT COST US ONE PENNY. YOU JUST HAVE TO GO WITH THEIR SYSTEM FOR 20 YEARS. WELL IF IT IS GOING TO CUT YOUR UTILITIES MORE THAN HALF WHY WOULD YOU NOT CONTINUE IT? WE WERE USED TO PAYING ON AN AVERAGE ABOUT $400 TO $450 A MONTH,. WE WILL NOW BE PAYING ONLY $141 A MONTH for 12 MONTHS. FOLLOWING YEAR WE WILL PAY $145 FOR 12 MONTHS. BY OUR 20TH YEAR WE WILL BE PAYING ONLY $220 A YEAR. EACH YEAR OUR BILL WILL GO UP $4<br /><br />AFTER 20 YRS YOU WILL OWN YOUR SYSTEM AND HAVE 4 DIFFERENT OPTIONS ON YOUR PANELS. HOPE I HAVE ANSWERED AND HELPED ANY OF YOUR QUESTIONS. HEY ITS ALL ABOUT LOWERING YOUR UTILITIES AND NO OUT OF POCKET EXPENSE FOR US.
Reviewer reply
09/09/2016
YES VERY MUCH SO. IF YOU HAVE A PROBLEM THEY WILL ADDRESS IT AND GET ON IT RIGHT AWAY. THEY BROKE A FEW TILES OF OURS BUT FOUND THEM AND GOT THEM REPLACED RIGHT AWAY. OF COURSE NO COST TO US. THE GUYS WERE ALL VERY PROFESSIONAL AND COURTEOUS. I HAD CONTACT WITH THE COMPANY DURING THE ENTIRE SET UP TIME. EVERYTHING WAS SMOOTH SAILING., AS I MENTIONED ABOVE, THIS IS OUR SECOND TIME TO CONTACT SUN RUN AND WHO WE HAVE BEEN GOING THROUGH FOR FOUR YEARS ALREADY. THANK YOU SUN RUN FOR SAVING US MONEY. AGAIN THEY ALSO INSURE YOUR ROOF. AND THE CELLS IN YOUR PANELS SHOULD THEY GO OUT. THE ENTIRE SET UP COST YOU NO MONEY. I FIGURE IF YOU GO OUT AND PURCHASE YOUR PANELS YOU HAVE THE MONTHLY COST OF YOUR PANELS AS WELL AS WELL AS YOUR UTILITY BILL. I DO NOT KNOW THE ACTUAL COST OF PANELS, I JUST KNOW I WOULD RATHER GET OURS AT NO COST EVEN IF IT MEANS US NOT GETTING THE FULL VALUE OURSELVES FOR A FEW YEARS. THAT'S OK. WE WERE NOT OUT ANY BIG EXPENSE AND ARE STILL SAVING MONEY. I GUESS IT ALL DEPENDS ON HOW YOU LOOK AT IT !!! WE ARE HAPPY THAT IS ALL THE MATTERS. I WOULD TRULY RECOMMEND SUN RUN.