Review for American Solar Direct (out of business)

08/17/2016
Anonymous Santa Cruz, CA

Very clean and smooth installation

We were contacted when we had just moved back by the salesman, and we told him that we did not have the bandwidth to consider a solar system, come back in a year. He did. We listened to his sales pitch and information. It lined up with what we were expecting, and since American Solar Direct would install on our clay-tile roof, we had them do a bid.<br /><br />The bid was clean and concise, and let us know how much it would cost, what it would likely accomplish, and how much time it took. During the installation, we had no problems with the roofers dealing with the tile roof, and doing the installation. It all went very smoothly. It took less than a week calendar time to install, and the permission to operate was granted quickly as well.<br /><br />The only problem we have had is with the monitoring system, apparently there was a shortage of wireless gateways, but that was remedied fairly quickly. We will have to see if we have any roof problems.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support