Review for RGS Energy (Out of Business)

08/15/2016
Anonymous RI

Customer Service Excellence

We just completed our installation as part of a community-wide "Solarize" program. From the moment of our first contact, we received prompt personal service and complete explanations of the work to be done and projected timelines.<br />Installation was slowed a bit by component delivery delays but we were kept informed. All employees who visited our home were polite and considerate.<br />For us, the biggest benefit was having RGS handle all town and utility permits, inspections, installations and approvals. We received periodic updates and personnel were prompt in responding to our inquiries.<br />Our system is now up and running and we are able to track our green energy production via the monitoring system set up for us by RGS. It's a very rewarding feeling to see the end results of this investment in real time!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support