Review for Gold Rush Energy Solutions

08/12/2016
Anonymous

WINNER! Very happy

My wife and I have spoke to well over 6 different solar companies.  We didn't “feel it” with them.  They would listen to what we wanted, tell us they can work with us and then hit us with the lease pitch.  Even if you change the word “lease” to something else it is still a lease… Sorry.  We simply wanted to buy our panels and have them installed.  We wanted to have the least money out of pocket and take advantage of the government rebates and loans.  We wanted to have 100% of the energy produced applied to our PG&E bill.  The others said “No, no, no.  We install panels, you pay us for your electricity at a reduced rate.”  OK, that's fair if you don't know there are other options.  <br /><br /><br />Then we met Jordan and Daniel from Gold Rush Energy Solutions.  They knocked on our door one HOT Saturday afternoon.<br /><br /><br />Right away my wife and I liked these guys.  I had a lot of questions and they answered everything backing it up with documentation whenever I needed it.  They weren't “Yes Men” though.  There were a couple of points that weren't going to work but they came up with alternate approaches whenever possible.  We signed on the dotted line.<br /><br /><br />Less than a week later they and their team were on our roof putting in the system.  They had arrived right on time (maybe even a little early).  They were professional and neat as they worked.  Our neighbors had a team installing solar as well.  They had ordered theirs 2-3 months prior and they were finally getting the panels put up.  Their workers were definitely not on the same caliber as the Gold Rush Energy Solutions crew.  One big difference was that by noon when our solar was installed it was FULLY installed.  Ready to run.  The inspector showed up after lunch and was done in no time.  He was thrilled at the job they did with all of the electrical modifications and additions.  There was nothing for hime to complain about which made his paperwork very short and simple.  The house next door wasn't even scheduled for inspection yet.  We had to wait a few days for PG&E to process us into the system for the meter changes they needed to do.  Then we were fully online.  The guys went out of their way and asked if we had any leftover house paint which we did.  They painted the metal conduit running up to the roof so that it blends in… neighbors is still an ugly silver/grey.<br /><br /><br />Would I hire them again?  Absolutely YES.<br /><br />Would I refer them to a friend?  A resounding YES.<br /><br />I wish all jobs went so well.<br /><br /><br />A very happy customer.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support