Review for Legend Solar

08/02/2016
Anonymous

Great Panels - Horrible Installation Process

We selected Legend solar because they provided the panels we wanted and for the right price. However, the installation process has been horrible. They said it would take a couple of days in a single week for installation and that no one needed to be home. I work from home, got interrupted constantly during the first week of installation. We did not pass city inspection multiple times, and the installation took over 3 weeks with constant interruptions to my workday and no appointments made for installers anytime after the first 3 days. The installers also left large messes of plastic, metal and bits of shingles and even tried to interrupt my daughter's birthday party to do an unscheduled bit of installation 3 weeks following the original installation date. It took so long for the installation, that our loan expired and we had to redo the application.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support