Review for Vivint Solar

07/19/2016
Anonymous

DO NOT USE! HARD LESSON TO LEARN.

Warning- do not do business with this company. The salesman was very nice and the deal seemed too good to be true! Shortly after the install, we had a roof leak. They did fix it but the damage was done inside. It was minor damage but the salesman made it seem like it was our fault! <br /><br />The panels, even on the back of the house, were a turn-off to potential buyers when we listed our house. Our sale nearly fell through as a result of them. Wish we thought of this prior to getting them but we didn't foresee moving. <br /><br />Lastly, even though we filled out all of the proper transfer paperwork and submitted it, they continued to bill us even after we sold our home. We actually had to go to the bank and put a "stop" on any drafts coming our of our account for this awful company. They came crying for their money soon after and we mailed a check instead. <br /><br />Don't get me wrong, the cost-savings are great. However, it is not worth the headaches and lack of control. You forfeit litigation and agree to use their mediators when issues arise. Never again will I forfeit that right.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support