07/04/2016
Anonymous
We signed up with Solar Max 2 years ago. The panels work fine and the process was easy and the customer service seemed good. We did notice that nails, bolts and screws were driven through the roof and into our living room and dining room ceiling, however, right underneath the panels. We were informed that this would be fixed. AS soon as the rain came, we noticed 8-9 leaking areas, all underneath the panels. SolarMax did come out and to repair them and managed to fix 6 of them. Three leaky areas remained and they came out again to repair them and two more were fixed. The worst leak in our bedroom soaks the entire wall with water and made the ceiling swell. Solar Max came out a third time to repair this and it is still not fixed. Fortunately we are in a drought and it rarely rains here, but we do now have a tarp from Home Depot on our room covering this area, which works, but it's so tacky. The bolts, nails and screws are still visible in our ceiling and people and have yet to be fixed. SolarMax has stopped responding to my requests to have this fixed. Feel free to message me if you would like photos or more information. I would not do business with this company again.