03/17/2016
Anonymous
WA
Upon our request several years ago, Power Trip Energy Corp visited our home, educated us about our options, and provided us with a comprehensive, well-explained quote. When we were finally ready to go ahead with our project last year, throughout the entire process they were responsive and thorough. We liked the fact that they followed through on their timelines and commitments. They coordinated smoothly with our local Public Utility District and they patiently answered all of our questions. Every representative of the company impressed us with their positive, friendly customer service attitude. Early on, before signing a contract, we attempted to gather multiple quotes, but we were told by a competing company that "Power Trip is a great company and we can't beat their service or their prices." The only reason that we're not giving them five stars is because our system is very new and we've only had a couple of (winter) months' experience with it. We have every reason to believe it will perform as promised.